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Codename Entertainment
Haunted House - Purchased Items being deleted
2 Posts
Link to post - Posted October 24th 2013 at 4:22 PM
Monica Bury
I have bought items using pumpkins but sometimes when I try and put into the mansion it places it but then will not save so I have to hit cancel. This deletes my item and I can not find it again in inventory. If I would like this item again I will have to repurchase. Is anyone else having this issue and know how to fix it?
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 24th 2013 at 7:25 PM
Raymond
It sounds like you are having a flash cache memory leak.
The item is not lost, its just not visible.
Exit the house and go back in again. I bet its there.
If not then exit the game and reload and do as above.
nut, I have to say I have not seen this happen with haunted mansion items.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 24th 2013 at 9:44 PM
Raymond
I have been able to place a bail of hay outside the house to the left where we can't go. But it's easy to just grab it again or return it to inventory.
Lvl 80 "Hero to the Downtrodden!"
426 Posts
Link to post - Posted October 25th 2013 at 8:15 AM
Ken Layden
@Monica - Try refreshing your browser first and double check to see if the item returned to your inventory. If you are the item was become lost then I would submit a support ticket to fix the issue.
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