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Codename Entertainment
My chat will not go beside anymore
Lvl 261 "Workhorse"
9 Posts
Link to post - Posted June 10th 2013 at 4:24 AM
Suzanne Laird
Its annoying... I am using the latest firefox and have also tried the latest chrome but my chat box wont move from the bottom!
Lvl 330 "Pseudo Achiever"
438 Posts
Link to post - Posted June 10th 2013 at 6:03 AM
Marci Wilson
I'm in Chrome and can move my chat to either area. I usually keep chat hidden because it tends to slow down my game play. Try hiding it, refreshing your page, then activating it again and see what happens. I am not sure how Fire Fox works, since I have not used it in years.

First, you should clear your browser cache and cookies. To do this, in Chrome, click on the button at the top right that has the 3 horizontal lines. Scroll down and hover your mouse over Tools. Then select Clear Browsing Data. Tick all the selections in the box that pops up, then clear. This will cause your browser to refresh and will clear out all old cache.

While in Chrome, make sure that your Flash is up to date and that there are no conflicts. To do this, type about:plugins into your browser. This will pull up a list of all of your plugins. If you are running Windows 7, you will see Shockwave Flash appear twice. One is operational in your browser, while one is in your OS.

First make sure that BOTH are the same version. Next to the title of the plugin, it should say
Shockwave Flash 11.7 r700

If they are NOT the same version, you should do a Flash update.

Next, make sure that you are running the OS file and not the browser plugin. For some reason, they are both in the system when running Windows 7. This has been an ongoing thing. Where your plugins are listed, look for the section where it says 'Location'.
You want to pay attention to the one that indicates something like

C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\PepperFlash\pepflashplayer.dll

Underneath this you will want to click the option to disable.

Doing this will allow you to run Flash from your system rather than having your browser attempt to try to select which Flash you will run.

I hope this helps, and I apologize for the lengthy post :)
Lvl 109 "Other Peoples Problem Solver!"
510 Posts
Link to post - Posted June 10th 2013 at 8:11 AM
Noemi Pomerleau
Suzanne: Are you playing on the same computer? Computers with smaller displays sometimes can't accommodate chat being on the side.
Lvl 261 "Workhorse"
9 Posts
Link to post - Posted June 10th 2013 at 12:06 PM
Suzanne Laird
Yes up until the sporting event I was able to have it on the side. I have cleared cache, history, cookies, ect.
Lvl 261 "Workhorse"
9 Posts
Link to post - Posted June 10th 2013 at 12:07 PM
Suzanne Laird
Windows 8 computer with all and flash updates installed :)
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted June 10th 2013 at 6:16 PM
Raymond
Be sure you are not magnifying your browser.
Make sure your graphic resolution has not somehow become smaller then you used to have it.
Lvl 261 "Workhorse"
9 Posts
Link to post - Posted June 11th 2013 at 1:04 PM
Suzanne Laird
Its not magnified. :)
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