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Codename Entertainment
Energy Packs
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 3rd 2012 at 12:34 PM
Jennifer Mitchell
Hi Can anyone help all day I have not been able to request energy packs from friends, I thought it was due to the game running a little slow but it is over 13 hours since I logged on and have not been able to ask for any as yet.
Post by Sarah Bye deleted October 3rd 2012 at 3:19 PM
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 3rd 2012 at 3:19 PM
Sarah Bye
I can't seem to send request in any FB app ... including BW1, EB2 and BW2.
Lvl 437 "Vanquisher of Evil!"
71 Posts
Link to post - Posted October 3rd 2012 at 5:52 PM
Adi Star
Me either.
1 Post
Link to post - Posted October 3rd 2012 at 8:13 PM
Benjamin Juegos
I can't make any requests in BW2(no friends show up in window just a symbol that looks like it's loading/buffering). I have cleared cache on two different browsers and that hasn't fixed it. My roommate's account can make requests on this computer.
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 3rd 2012 at 11:18 PM
Jennifer Mitchell
24 hours later and still cannot ask for energy packs the little arrow doesn't turn yellow which usually lets you know that's its ready and yes I'm the same as you guys I couldn't send on any other app either yet I'm getting plenty of requests through from my other friends.
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 4th 2012 at 12:25 AM
Sarah Bye
I just sent in a help ticket....although if this is a FB issue, a help ticket may not be helpful. I tried sending invitations for a couple of the other games I play, and the same loading/buffering window comes up. I've cleared my cashe, used different browsers, and even used a different internet connection (my regular cable connection and my mobile internet stick). All to no avail.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 4th 2012 at 4:11 AM
Raymond
This is not a FB issue since this appears to only be happening to you few people. I have had no issue whatsoever with any of these games over the last few months. Something in your computer is preventing this for you.
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 4th 2012 at 6:43 AM
Jennifer Mitchell
I think I'll do the same Sarah and Thanks Raymond That's the question I was going to ask could it be a FB issue... oh well see what happens this is two days without energy help.
Lvl 330 "Loves The Developers"
35 Posts
Link to post - Posted October 4th 2012 at 8:04 AM
MT
Raymond, you know it is possible for some people to have a Facebook problem that you personally do not have.
Facebook has been having major network issues all week.
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 4th 2012 at 8:45 AM
Sarah Bye
I am having the same issue in multiple apps, and not just DJ Arts apps. And it has only been within the last 24-36 hours that this problem has occurred. At the beginning of the week, although slow, I was having no problems sending out requests. I haven't changed any of my privacy/apps settings.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 4th 2012 at 8:56 AM
Last Edited October 4th 2012 at 8:57 AM
Raymond
random browser settings, not facebook settings, can get set for no apparent reason. this has the sound of the popup blocker setting.
try fixing that or using another broswer. I have 7 different ones loaded.
Lvl 440 "Loves The Developers"
799 Posts
Link to post - Posted October 4th 2012 at 9:35 AM
Rebecca Beattie
when I request energy packs I have to exit full screen..

I think the window shows up if I am not full screen at the time of the request but more often I make the request then exit full screen to see the window.

Otherwise if works normally.. I use Firefox
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 4th 2012 at 11:03 AM
Sarah Bye
Reply from the devs. Not what I was hoping for. I don't play in full screen. And I've tried IE, FF, Safari and Chrome with no luck sending requests in ANY of them for ANY apps. Haven't changed any pop-up settings either.
*****************************************************************************
Hi,

It does look like this is probably a Facebook issue, especially if you're seeing it in other games as well. Hopefully Facebook will get whatever it happening fixed up before too long.

Cheers,
- Justin
258 Posts
Link to post - Posted October 5th 2012 at 7:35 PM
Cindy Hefferman
I was able to request help but not request energy packs..whats up?
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