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Codename Entertainment
How to report on the download ?
63 Posts
Link to post - Posted December 24th at 3:59 PM
Wackalott
Is their a way to report on the download as I cannot find where it is on the download.
1479 Posts
Link to post - Posted December 25th at 8:32 AM
ArmyMomOkc
Click on the gear icon. Select the ! icon at the top.
63 Posts
Link to post - Posted December 30th at 2:49 PM
Wackalott
Hi Army that is to write a ticket ? I was looking more for the report option when the name is in chat.Thanks for replying though and Happy holidays :).
1479 Posts
Link to post - Posted December 30th at 9:20 PM
ArmyMomOkc
Ohhh,oops! Yes, it's for sending a ticket, or to "report" a problem. lol
I don't use chat sorry I couldn't be more useful. 🙂
3474 Posts
Link to post - Posted January 4th at 12:40 PM
Erika/Alyniana (CNE Dev)
If you click on the player's name in the chat, it should let you report them.
21 Posts
Link to post - Posted January 5th at 8:32 AM
Saenz Family
Still unable to open chat or report problems. Went to explore the Chat options and somehow lost the chat then. Also can't find a link to open a ticket for it.
3474 Posts
Link to post - Posted January 5th at 9:17 AM
Erika/Alyniana (CNE Dev)
If you click on the Options button, it will bring up ways to Toggle Chat On/Off and to access the button that will take you to the Ticket system (link will open in a new browser tab.)

Options button image: https://gyazo.com/5cc5e620405ad56c540bfef019ea96be
21 Posts
Link to post - Posted January 5th at 10:23 AM
Saenz Family
Thank you Erika!

I can finally see chat again. Now I just need to take care of my other problems.

Don't see a support option and still can't turn in my Spring Thicket thing.
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