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Codename Entertainment
Transfer
11 Posts
Link to post - Posted March 19th 2019 at 11:43 AM
Last Edited March 19th 2019 at 11:55 AM
melby
So ok. I moved the account on codename and I lost ALL the progress. Now I have to start AGAIN?
I am stupid or what?????????

I was at 440th level, playing in the flux and now I have nothing.
3215 Posts
Link to post - Posted March 19th 2019 at 12:53 PM
Nickshire (CNE Dev)
Hi melby,

I suspect you haven't completed the migration process! Please submit a support ticket so we can help you out.

Sincerely,
Nick
11 Posts
Link to post - Posted March 19th 2019 at 4:29 PM
melby
Pfui, after 4 hours I was able to play in CNE.
Tks for the answer Nick.
3215 Posts
Link to post - Posted March 19th 2019 at 4:31 PM
Nickshire (CNE Dev)
Glad to hear it, melby! Sorry for the confusion.
Post by tgcougar deleted March 19th 2020 at 2:38 PM
1530 Posts
Link to post - Posted March 21st 2019 at 6:32 AM
ArmyMomOkc
Glad you made it through :)
1 Post
Link to post - Posted April 2nd 2019 at 7:48 AM
willi
i cannot retrieve my progress since i transfer..what is a support ticket
3215 Posts
Link to post - Posted April 2nd 2019 at 9:10 AM
Nickshire (CNE Dev)
Hi willi,

I believe I found your account, and it looks like you haven't completed the transfer! Now that you've created a CNE Games account, you can go back to the BW2 on Big Fish Games (https://www.bigfishgames.com/online-games/21181/bush-whacker-2/index.html) and click the "Click here to begin the transfer process" link to complete it.

Note that you must use a browser, not the Big Fish Games desktop application.

If you are still unable to complete the transfer, you can make a support ticket by loading BW2 on CNE Games, clicking the green "Help Me" button above the game, then clicking the "Create Support Ticket" button in the red "Support Tickets" box to the right.

Sincerely,
Nick
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