Email: Password:
Codename Entertainment
Payment method
14 Posts
Link to post - Posted March 10th 2019 at 4:46 PM
Mysticmcknight
The link does not open a Paypal window for me, I had to click open in new tab. But I haven't used Paypal in many years and I cannot log in, as it has only old information and will not let me use as a guest. Can you consider the old pay method or at least another one but Paypal? I was trying to purchase my VIP and couldn't. More than one method would be very much preferred. I never had a problem when on BF.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted March 10th 2019 at 5:15 PM
Raymond
what paypal?
the add payment method when in vip allows any number of credit cards or gift cards among other things.
http://prntscr.com/mw3cik
14 Posts
Link to post - Posted March 10th 2019 at 7:29 PM
Mysticmcknight
Each time I tried to purchase VIP a popup with PayPal came up in yellow. It said it would open another window in a few minutes, it never did. I tried canceling it and doing the process over again but got the same thing. I use to get many options when still on Big Fish, but I've moved over and now can't buy anything. I used open in new window when I got the Paypal in large yellow box, again. I used it years ago and don't recall what password I had. It wants to use an old phone number and no other options are given. So, I'm kind of stuck.
3620 Posts
Link to post - Posted March 11th 2019 at 10:43 AM
Erika/Alyniana
@ Raymond: You can only use Paypal on the Codename Games website for making purchases.

@ Mysticmcknight: At this time, we don't have plans to use any other payment providers, since we are such a small company, and Paypal allows users to use a variety of methods to pay.
14 Posts
Link to post - Posted March 11th 2019 at 11:15 AM
Mysticmcknight
Sad, but thank you for replying. I will see if I can get a hold of someone w/ Paypal and fix my issues with them. Have a great day.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted March 11th 2019 at 12:17 PM
Raymond
that being the case then i give you advanced warning that when the facebook platform of your game migrates to cne I, and perhaps many others, will stop buying VIP and pets and other things. I like it the way it is. just saying.
1096 Posts
Link to post - Posted March 11th 2019 at 1:29 PM
Last Edited March 11th 2019 at 1:30 PM
Barbara Tompkins
Mysticmckinght

IF you have not used Paypal in many years then your account is dormant..ok...So give them a call..Moreover..Every time I moved I made sure to update Paypal etc..just saying ok ...
I use paypal for many years even for BW2 stuff......
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