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Codename Entertainment
Rune Forming Geode not working
3 Posts
Link to post - Posted January 8th 2017 at 8:29 AM
Ahriman
Recently I purchased the Rune Forming Geode pack, and placed it on my ranch. I clicked on it like I did with the Advent Calendar I had bought during the holidays and it cycled its animation but gave me nothing. Next time I check on my ranch I clicked on it again cause it looked like it was ready, again cycled animation, no rune and it reset to 20 hr wait, it has done this several times. I am playing the version hosted by Big Fish Games if that helps. I have tried taking the geode off the ranch and then replacing it, it merely reset the time again.
567 Posts
Link to post - Posted January 8th 2017 at 4:55 PM
Matthew Kliparchuk
Open a ticket a dev wont be able to look at it till tommorow when there back in office.
19 Posts
Link to post - Posted January 8th 2017 at 6:54 PM
lone_wolf323
I have had the same issue with the geode. Hopefully devs will get this solved soon.
567 Posts
Link to post - Posted January 9th 2017 at 10:04 AM
Matthew Kliparchuk
Once again open a ticket dev wont fix what they assume isnt broken.
3620 Posts
Link to post - Posted January 9th 2017 at 10:06 AM
Erika/Alyniana
If you reload the game, the geode is fixed.

Sorry about that.
3 Posts
Link to post - Posted January 9th 2017 at 12:32 PM
Ahriman
Unfortunately because all the tickets are through Facebook I will not be able to post a error ticket. I am not touching that site ever again. Thank you Erika/Alyniana for the prompt attention.
3620 Posts
Link to post - Posted January 9th 2017 at 12:46 PM
Erika/Alyniana
The ticket system isn't only for Facebook users.

If you're playing on Armor, you would click on the support link below the game, shown here: http://prntscr.com/dtjkof

If you're playing elsewhere, there should be a "Help Me" or "BW2 Help and Support" button above or below the game, depending on the website.
3 Posts
Link to post - Posted January 9th 2017 at 5:36 PM
Ahriman
Thank you again, I'll try the BW2 help button through the Big Fish Game if something like this happens again. It is working now though. :)
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