Do you plan to link this to FB accounts at some point?

Ok. Trying to do that, but not sure if I am being successful. Wondering if the problem is that I had started the game before I linked.

If that is the case, will things connect correctly when I reset?

Not sure I understand your question, Erika. Sorry. (Having a bit of a brainless spell.)

Earlier today, I downloaded the app. Google connected it automatically to my gmail account. I didn't like that, so I deleted the app and the Google play app that was doing the automatic linking.

Since I had a Kong account - created today, but from the web, I connected the Kong account to my FB account (as you suggested). I reinstalled the game app, opened it, and connected it to my Kong account. It shows the same game as it did during the original install. That is a brand new game - playing as if I had never played before.

Opening the game on Kong on the web gives me the same game. Opening the game on FB gives me the real location (playing level 208 of Shields up)

What I would like is for all three places to show the same game.... I am hoping I haven't messed things up so that can't happen. For now, I will play just FB version so that I don't make things worse :)

Thanks for your help!

Raymond, that was a bit obscure. If you mean the settings in Kong, the screenshot linked below shows the linking page... don't know what thing to click. If you mean some other screen, can you share a screenshot of what I should be seeing?
Screenshot:
http://screencast.com/t/nOmral5QKpNB

1. read the instructions on how to link. http://codenameentertainment.com/?page=idle_linking_faq
2. click the options icon in the game that has all your progress. the game you want to keep...
3. generate a code in those options. It reminds you that you do this step in the game you want to keep.
4. log into the game in kong (a browser version not the mobile version).
5. click the options icon.
6. click on paste that code there.
7. perhaps reload or perhaps not. but this game, kong, now has the progress that the game, facebook, has. You can play in either and the other will show. the same.
8. load the mobile version of the game.
9. click the options icon.
10. click the kong login thing there in that options thing.
11. now the mobile also is the same progress as all your other versions.

simple.

A hint for those who aren't seeing the icon to link accounts: After my account was reset on mobile/Kongregate, I had to go through the tutorial sections before I was able to do the linking.

Hi, I started on mobile a few weeks ago, and have never played on web. Is it possible to link my mobile to web without losing progress?

When I go into settings on mobile and register for Kongregate, the game starts over from level 1. Am I missing a key step or is what I am attempting not supported?

The FAQ linked above indicates:

"Want to use your existing Steam, Armor Games, Facebook, or Kongregate progress on your Mobile device? This is the guide for you!"

with possible options of:

"I want to play my existing Kongregate account on my phone"

"I want to play my existing Steam/Armor Games/Facebook account on my phone"

"What if I want to play my new mobile account on the web?"

Not looking good, but hoping to be proven wrong. Thanks in advance for any assistance.

Hi Erika:

Thank you for the reply!

I did not have a Kongregate account when I began playing Crusaders. I set one up last weekend, in hopes of obtaining the bonus items. When I did that, my game progress reset as if I did a fresh install. When I signed out of Kongregate, my progress was restored to the correct point.

Is there a way to have the newly-created Kongregate account recognize the game progress made prior to account creation? I don't think it's worthwhile for me to begin again from scratch.

Ok, I must be especially dense because this "simple" process is not getting me what I want.

1. read the instructions on how to link. http://codenameentertainment.com/?page=idle_linking_faq

Done. The one that seems closest is:

"What if I want to play my new mobile account on the web?"

"You can do that, too! Simply log into Kongregate on your phone and when the option appears to link your Kongregate progress to your phone click Connect and then select the RIGHT option. From that point, you can generate Link Codes on Kongregate and paste them into Steam/Armor/Facebook in order to play your mobile account on those platforms. Please note that you cannot link other platforms to your kong/mobile account if they are already linked together."

However, it's not a "new mobile account". It's several weeks worth of progress.

Since I didn't set up a Kong account before, I create a new one. I'm now at a fresh install, level one, only the Bushwacker is available, no buffs, no trinkets, nothing. Any status and progress made from before creating the Kong account is gone.

I close the game and re-launch.

I now have the linking option and choose "Connect Kongregate Account to this Device".

2. click the options icon in the game that has all your progress. the game you want to keep...

I click on the options in mobile, even though this game has no progress and it's not what I want to keep. This is still a fresh install and not the version of the game I want to play but it's all I have at the moment.

3. generate a code in those options. It reminds you that you do this step in the game you want to keep.

I don't see any clearly marked option for generating a code. I have:

Sound - Music - Auto Progress
Credits - Change Log - News
Clear File Cache - Help - Star Notification
Kongregate - Achievements - Leaderboards
Play History - Language - Permissions
Scientific Notation - Quick chest Drops

The only one that seems reasonable is "Kongregate". I click "View" and am given a main page with a link to my Id, forums, settings, support, recommended games, etc.

But even if I get past this and can generate a code, as far as I can tell all I am going to be able to do is link up this mobile version (with no progress) to a new version of the game on web and sync any future progress.

If I log out of Kong, I am back where I should be on mobile.

Let's forget about syncing for now. At what specific point in this process does my mobile progress (while logged into Kong) match my non-logged in progress?