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Codename Entertainment
I need a help ticket
8 Posts
Link to post - Posted June 30th 2015 at 7:03 PM
Puzzler
Hello,

I play on AOL as twoworldsandfate(aol.com) through the games.com aspect. I took a long break and when I came back I found that one of my pets a parrot named Acapulco disappeared. It is not longer at my ranch, so I cannot add him. However, it is shown in my pet progress report. I did not ever exchange him, so I am not sure what is going on although I suspect it is because I stop playing for a year or so. Thank you for your help.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted June 30th 2015 at 9:08 PM
Last Edited June 30th 2015 at 9:09 PM
Raymond
if you had him penned up in your ranch then perhaps he escaped and if you wander around you might find him. but can't you equip it from the inventory?
as for pet progress in PAGAS does it say something like:
you have had 2 of these pets. with whatever number you have had, and if less then 4 can you see all 4 listed there in pagas? if more then 4 does the number there match the number listed next to the x at the bottom of that pet in pagas and also what you count in the inventory itself (not ranch inventory but in the real inventory).
or does it say something like:
there being no number next to the x (actually no x at all) or the numbers not matching, if so then you might have PAGAS released one or more of those parrots for DNA.

also check the ranch inventory as it might have been placed back in there, or in the 'storage' shed if you got that yet.
3620 Posts
Link to post - Posted July 2nd 2015 at 7:56 AM
Erika/Alyniana
Hi Puzzler,

Sorry to hear you're having trouble with your pets.

If you click on the brown bag icon, and bring up your character inventory, then go into the equip pets dialog, is he not there?

Also, if you're still having trouble after trying that, there's the "Help & Support" link below the game to have the developer look at your account.

Erika
8 Posts
Link to post - Posted July 3rd 2015 at 9:26 PM
Puzzler
Thank you for the suggestions. I did check these things and the parrot isn't there. I will try the help and support.
8 Posts
Link to post - Posted July 10th 2015 at 2:28 AM
Puzzler
Well I went through my inventory more carefully and moved some new things to storage thankfully my parrot turned up. I guess it just got overwhelmed by the other things. Thanks again.
3620 Posts
Link to post - Posted July 10th 2015 at 7:27 AM
Erika/Alyniana
Hi Puzzler,

Glad to hear it turned out well and you found your parrot. =)

Erika
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