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Codename Entertainment
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Anothe day...and still can't send requests for Energy Packs (or other invites)
Lvl 400 "Public Servant"
793 Posts
Link to post - Posted October 11th 2012 at 8:18 AM
Justin Stocks (CNE Dev)
Hi folks,

I've been following the bug reports of this problem in Facebook's developer area for past week or so. It looks like a number of developers are having this same issue, but Facebook cannot reproduce the issue on their end and is thus closing every single report of it without taking any action. I'm moving this to a high priority item for us. We have some ideas of how we can get around the issue.

- Justin
Lvl 437 "Vanquisher of Evil!"
71 Posts
Link to post - Posted October 11th 2012 at 10:19 AM
Adi Star
I hope it is fixed soon, thanks for chasing it up Justin :)
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 11th 2012 at 10:33 AM
Sarah Bye
Thanks Justin....hope things get figured out soon (in all apps...not just BW2).
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 11th 2012 at 10:57 AM
Jennifer Mitchell
Thanks Justin... Hope it's fixed soon
Lvl 400 "Public Servant"
793 Posts
Link to post - Posted October 12th 2012 at 12:15 PM
Justin Stocks (CNE Dev)
Hi folks,

Our update today should have fixed this issue for you. We now handle all of our game requests internally, and use Facebook for notification purposes only, so even if their request box doesn't pop up, your requests will still arrive in your friend's in-game inboxes.

- Justin
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 12th 2012 at 4:05 PM
Sarah Bye
Just sent energy pack requests....waiting for the first to arrive! Woohoo. Thanks Justin.

Does this update work for all DJ Arts games, or just BW2? I'm having trouble in BW1 and EB2 as well.
Lvl 204 "Loves The Developers"
36 Posts
Link to post - Posted October 12th 2012 at 8:03 PM
Angela Salazar
ok ya'll, never did have any problems sending energy packs but now with the new update i can only send 13 requests. come on ya'll i liked the other way better.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 13th 2012 at 6:12 AM
Raymond
No your particular setup at that time had that limitation.
But me, in 3.5 months of playing for the first time had the max amount of packs waiting and have used the max amount of packs. And they fixed the issue where some bw2 players were not showing up in that filter.
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 13th 2012 at 7:42 AM
Jennifer Mitchell
Thanks Justin... sent out requests hope they come back.
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 13th 2012 at 8:10 AM
Jennifer Mitchell
Just checked other games and still the same on there can't send anything so is that still going to be a Facebook issue. I sent them a message and they said they would get back to me but nothings happened so if this continues I might aswell delete the games as you cannot progress any further when you cannot sent help requests.
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 13th 2012 at 10:01 AM
Sarah Bye
Something has changed. I was able to send requests to help defeat a giant in BW1. Went into one of the other games I play and was able to bring up the screen with friends to invite them to play (which I wasn't able to do before). Not sure yet if I can send requests in EB2 as I've already had my daily spin (but wasn't able to send to others).
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 13th 2012 at 10:08 AM
Last Edited October 13th 2012 at 10:09 AM
Raymond
The something that has changed is that the programmers at DJArts reprogrammed how requests work in BW2. You will see that the minute you can send a request.
This in no way could possibly have any effect on any other game, including other DJArts games, unless they spent the time to reprogram those too. It's unlikely that the DJArts programmers would do any work for any other game maker, and its unlikely that they would rush and reprogram their other legacy games so fast as many of those are not making money for them.
Lvl 420 "Needs More Energy!"
103 Posts
Link to post - Posted October 13th 2012 at 10:50 AM
Jennifer Mitchell
I could only send my sacks on EB2 but nothing that I needed to bring a friends list down for I've been playing lately only to help my buddy's because I'm as far as I can go with the game I keep checking to see if they have done any updates but I think it's unlikely now so I might as well just call it a day with that game.The other game I play is not a DJArts game so if the fault is with Facebook I think I've had it now as it's been 10 days and they have done nothing to rectify the fault even though the fault as been reported by a number of people.
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 13th 2012 at 2:12 PM
Sarah Bye
I'm thinking FB finally got their act together and did something about the inability of people to send requests.

I was able to invite people the normal way to play three non-DJArts games. I haven't been able to do that since this whole thing started.
Lvl 204 "Loves The Developers"
36 Posts
Link to post - Posted October 13th 2012 at 8:46 PM
Angela Salazar
thank ya'll so much. i can send up to 49 request and can choose from friends who play. a much better update now.
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 14th 2012 at 5:21 AM
Raymond
Angela, from the very beginning one could choose from 'BW2 Players' vs 'All Friends'. That is not new, just the wording and implementation is a little different. What appears to be new is the specified limit which is different for different kinds of requests.
Lvl 440 "Puzzle Solving Guru"
132 Posts
Link to post - Posted October 14th 2012 at 5:33 AM
Sarah Bye
There's always been a limit for sending different kinds of requests. It's usually 49 for energy packs, and I think 20 for items needed to craft trinkets. Not sure about the other types of requests, but these are the ones I can think of off the top of my head.
Lvl 330 "Loves The Developers"
35 Posts
Link to post - Posted October 14th 2012 at 9:01 AM
MT
Justin.. what you did works. I'm getting requests from people I've never heard from before. Glad to be able to return the favor finally!
Lvl 440 "Other Peoples Problem Solver!"
5565 Posts
Link to post - Posted October 14th 2012 at 9:08 AM
Last Edited October 14th 2012 at 9:09 AM
Raymond
Michelle, the reason you are getting requests from people you never heard from before is because the programming change actually corrected the quite buggy 'BW2 Players' filter in the requests. That had been mentioned months ago but it took requests themselves not working before they fixed all the known issues with them. Now it actually works and if you count those in your filter you will see perhaps twice as many people than you used to see.
Lvl 330 "Loves The Developers"
35 Posts
Link to post - Posted October 14th 2012 at 10:24 AM
MT
I actually have always seen & been able to send requests to all my BW2 friends, but only three of them ever sent me requests. Since Justin announced his workaround, I've been getting requests from about 5 other people, and I thought he'd like to know it is working.
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