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Codename Entertainment Forums > Bush Whacker 2 > General Discussion > Can't close the Christmas Event pop-up :(

\| Page 1 2 Can't close the Christmas Event pop-up :(
2 Posts	Link to post - Posted December 26th 2020 at 5:13 PM Metapika025 I can't Close the Christmas Event pop-up in Launcher Version, Too. :(
46 Posts	Link to post - Posted December 26th 2020 at 6:44 PM Tim Bezant same issue with my game.
560 Posts	Link to post - Posted December 26th 2020 at 7:15 PM Horsedancer1 I just emailed Nick because I was having the same issue. Don't know if he is around to answer anything though. I am glad I checked here since I rebooted my computer, cleared out my cache, and still it would not work. Just glad to know it isn't something in my system. Heck of a time for this to happen!! Good luck everyone.
560 Posts	Link to post - Posted December 26th 2020 at 7:20 PM Horsedancer1 YIPPEE! Got an email back from Nick and it is fixed. I reloaded the game and it plays now.
231 Posts	Link to post - Posted December 26th 2020 at 7:45 PM player88 Thank you for responding on a weekend
239 Posts	Link to post - Posted December 26th 2020 at 8:04 PM Anubischick Thanks Horsedancer1! I didn't think a ticket would work since it's the break.
560 Posts	Link to post - Posted December 26th 2020 at 9:06 PM Horsedancer1 You are so welcome Anubischick! I could not get in to do a ticket, but do have the email address so used that. And Nick got back in just a few minutes! Great job Nick!
4 Posts	Link to post - Posted December 26th 2020 at 9:29 PM EmiTea Thank you!!! You're all awesome.
80 Posts	Link to post - Posted December 27th 2020 at 12:14 PM ajv1 Thank you, Nick! Hope all are having an awesome holiday time!
6 Posts	Link to post - Posted December 27th 2020 at 2:23 PM SeppieS Almost all of my crops withered and my game tells me to restart it because something went wrong after I've turned in some of my stuff in the Christmas area then when it comes back I have to redo all the turn-ins. It has done it several times since the fix. Does anyone have any suggestions on what to do? I'm confused about what is going on with my game. This started right after it froze up and the fix. HELP PLEASE NICK!!!
275 Posts	Link to post - Posted December 27th 2020 at 3:27 PM kiki_ar Hi Seppies! So sorry to hear about those issues... Have you sent a support ticket? I donÂ´t think any of us can help with what you mentioned (hope IÂ´m wrong...) Good luck!
6 Posts	Link to post - Posted December 29th 2020 at 6:30 AM SeppieS I don't know how to send a support ticket. Haven't played my game since it acted up, only been able to log on and collect my daily prize since then. It just says I must retry when I start whacking. I don't know what is going on. I tried uninstalling and reinstalling and it's still doing it. I've been playing since day one and this is my release from life. My hubby had a stroke on Christmas eve and I'm about to just give up altogether. I mean what's the point right?
560 Posts	Link to post - Posted December 29th 2020 at 7:18 AM Horsedancer1 SeppieS, I am so sorry about your hubby and all your game problems. You can send an email to bw2support@codenameentertainment.com if you can't get in to make a support ticket. Good luck and HUGS!!
275 Posts	Link to post - Posted December 30th 2020 at 12:57 PM kiki_ar SeppieS, sorry about your hubby... as you said, this game is a distraction from everydays issues, for some of us. So try, as Horsedancer said, sending a help support mail. In the meantime, maybe you can visit Amicus do those dailies and play in the slot machines. Good luck!
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