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Codename Entertainment
cashing out after a stage completion

1 Posts
Link to post - Posted March 26th 2013 at 3:21 AM
Laura Nalley McFadden
I finished adventure monkey and hit the cah out selection. The only thing that cashed out was my close to 2 mil gold. I opened Fairy Tale monkey where All I needed was buy only prizes and then open the crate in inventory and received nothing. All the gold is gone. What is the problem????

3 Posts
Link to post - Posted April 23rd 2013 at 6:03 PM
Rosanne Runfola
I just finished the cowboy monkey and I cannot find the cash out button. Where do I find it?

510 Posts
Link to post - Posted April 26th 2013 at 11:36 AM
Noemi Pomerleau
Laura: That's a case where you'd submit a support ticket to get our help by clicking the "Help me!" Button above your game.

Roseanne: Open the main menu of the cowboy monkey, the cash out function is in the bottom left where your inventory list used to be.

2 Posts
Link to post - Posted May 24th 2013 at 5:29 AM
Nancy Chartrand
i just finished artist monkey and opened the new underwater monkey.. but my hammers didn't transfer, i went back to artist monkey, it said accept final crate so i did and i clicked on all of the inventory and accepted it.. but i guess it all stayed on the artist monkey because i somehow made a mistake.. can you somehow give me that crate back in the underwater monkey? i am soooo lost on how i was supposed to do that.. i asked in the room and i guess i should not have opened the crate until i was in underwater monkey... sorry :( please help
Post by Nancy Chartrand deleted May 24th 2013 at 5:29 AM

510 Posts
Link to post - Posted May 24th 2013 at 8:05 AM
Noemi Pomerleau
Nancy you can submit a ticket and we may be able to help you - but yes, next time be sure not to open any crate in a monkey you don't want to use it on!

26 Posts
Link to post - Posted June 20th 2013 at 11:44 AM
Last Edited June 20th 2013 at 11:46 AM
Sandra Moore
I completed the puzzle monkey and cashed out, I left the computer for an hr and when I returned my 2,000 hammers were gone. Please help.

510 Posts
Link to post - Posted June 21st 2013 at 7:36 AM
Noemi Pomerleau
Sandra: They aren't in a crate in your inventory? (Make sure you open them in another monkey!)

26 Posts
Link to post - Posted June 21st 2013 at 11:53 AM
Sandra Moore
I checked in all the monkeys inventory, I even checked my history and it showed where I receive it but I can't find it.

510 Posts
Link to post - Posted June 21st 2013 at 11:57 AM
Noemi Pomerleau
Submit a support ticket, please!

26 Posts
Link to post - Posted June 22nd 2013 at 6:55 AM
Last Edited June 22nd 2013 at 7:14 AM
Sandra Moore
I just did, Thank you Noemi.
Post by Sandra Moore deleted June 22nd 2013 at 7:13 AM
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