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Codename Entertainment
Nothing from Halloween!

6 Posts
Link to post - Posted November 3rd 2012 at 11:05 AM
Lisa Brandi Barron
I just checked my trophy room and I didn't get anything from the Halloween event. I know I should have gotten then trophy.

6 Posts
Link to post - Posted November 4th 2012 at 5:23 PM
smurftroll
i didnt get anything either and i completed everything plus more.

8 Posts
Link to post - Posted November 7th 2012 at 3:50 AM
Carol Frank-Stork Ray
It's Wednesday and I'm still waiting for my trophy and ribbon. What's up with that????

28 Posts
Link to post - Posted November 7th 2012 at 10:06 AM
Andra Bergsma
I didn't get mine either, so I opened a ticket and Justin fixed it for me.

8 Posts
Link to post - Posted November 8th 2012 at 2:06 AM
Carol Frank-Stork Ray
Opened a ticket? I'm unfamiliar with that. How do you do this?

2 Posts
Link to post - Posted November 8th 2012 at 8:23 PM
Paula Jean Jenkins
I didnt get nothing from Halloween whats up with that come on guys I want my stuff

28 Posts
Link to post - Posted November 8th 2012 at 8:54 PM
Andra Bergsma
To open a help ticket: Click the "Help Me!" tab at the top of the game, beside the discussion Board tab. Then click on the "Open New Ticket" and follow the directions/explain your problem. Ticket support usually only happens on weekdays, so if you open one on the weekend you may have to wait until the following week to start to get a response.

8 Posts
Link to post - Posted November 9th 2012 at 3:56 AM
Carol Frank-Stork Ray
Thanks, Andra. I just opened a ticket, we'll see what happens.

6 Posts
Link to post - Posted November 13th 2012 at 9:47 AM
Lisa Brandi Barron
Lucky you. I opened a help ticket on 11/6 and I'm still waiting for my prizes. :(

8 Posts
Link to post - Posted November 19th 2012 at 8:16 AM
Carol Frank-Stork Ray
I got mine within a day of opening the ticket. Maybe you should try again?

83 Posts
Link to post - Posted November 20th 2012 at 5:16 AM
Lisa Edwards
I know several of you are still waiting for a response but there was a post on the game from the devs that said we had to pick up the prizes before a certain date, maybe that is what happened!!
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