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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > Login "Failed for unknown reason"
| Login "Failed for unknown reason"
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 8 Posts |
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- Posted February 25th 2022 at 5:18 PM
SamtasticEver since the update was fixed today, I cannot login in. So I can't even submit a ticket. Every time I try is says on of two things:
1: Failed for unknown reason 2: No internet connection (which I have and works for EVERYTHING else) |
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41 Posts |
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- Posted February 25th 2022 at 6:07 PM
medassinchange your vpn. hope it help.
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6 Posts |
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- Posted February 25th 2022 at 6:23 PM
lilyjI have the same problem. Popped up in half an hour.
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8 Posts |
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- Posted February 25th 2022 at 7:18 PM
SamtasticI don't have a vpn
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239 Posts |
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- Posted February 25th 2022 at 9:32 PM
AnubischickSamtastic, the support ticket page is this if you are using the standalone, can you reach it?
https://games.codenameentertainment.com/?page=game&game_id=2&_page=help&_network=cne&_cfix=1 I've got a player on the discord with the same issue and they can't reach the page either. |
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8 Posts |
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- Posted February 26th 2022 at 12:21 PM
SamtasticSame issue as the other person on discord. I am using the standalone, and when I attempt to reach that site, I get an error as well. Guess I'm not playing this weekend.
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19 Posts |
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- Posted February 27th 2022 at 11:55 PM
JothdaHas anyone already found a solution that we can apply from our side to solve this issue or do we simply have to wait for CNE working hours and hope that they will find a way to remove this bug?
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8 Posts |
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- Posted February 28th 2022 at 8:39 AM
SamtasticThe standalone is now working. So I guess we just had to wait until working hours. But who updates something that causes this issue at 4 p.m. on a Friday?
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19 Posts |
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- Posted February 28th 2022 at 9:05 AM
JothdaThanks for the info! Just sad that this happened during this great weekend buff...
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