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Codename Entertainment
Dr Almquist Not Registering

6 Posts
Link to post - Posted March 29th at 9:09 PM
jk1245
Hello,

I got Dr. Almquist from a mission a couple weeks ago, and now in the event, he is not registered as acquired, so I can't bypass that event mission.

Thanks

3569 Posts
Link to post - Posted March 30th at 12:59 PM
Erika/Alyniana (CNE Dev)
If you put in a support ticket using the "Contact Support" button in the game, we can take a look at your account.

6 Posts
Link to post - Posted March 30th at 2:08 PM
jk1245
Thanks. Put in a ticket in-game

6 Posts
Link to post - Posted March 31st at 8:44 PM
jk1245
Hello. I've put this ticket in twice in-game and it is not showing as active.

Thanks

3569 Posts
Link to post - Posted April 1st at 3:35 PM
Erika/Alyniana (CNE Dev)
What browser are you trying to use?

Are you allowing all cookies to be accepted?

If you try a different browser, does that allow the ticket submission to work?

6 Posts
Link to post - Posted April 1st at 7:51 PM
jk1245
Hello.
I using Chrome and I think all cookies are enabled. It has always worked previously.

I just went ahead and ran the mission to get the character and all seems to be working now.

3569 Posts
Link to post - Posted April 5th at 4:11 PM
Erika/Alyniana (CNE Dev)
Chrome should work if you're allowing the cookies from codename and djartsgames on the submit ticket page. What specific version number of Chrome?

Did you use the Contact Support button from the Codename version of the game or the one from the Steam version of the game?
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