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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > Dr Almquist Not Registering

Dr Almquist Not Registering
9 Posts	Link to post - Posted March 29th 2021 at 8:09 PM jk1245 Hello, I got Dr. Almquist from a mission a couple weeks ago, and now in the event, he is not registered as acquired, so I can't bypass that event mission. Thanks
3620 Posts	Link to post - Posted March 30th 2021 at 11:59 AM Erika/Alyniana If you put in a support ticket using the "Contact Support" button in the game, we can take a look at your account.
9 Posts	Link to post - Posted March 30th 2021 at 1:08 PM jk1245 Thanks. Put in a ticket in-game
9 Posts	Link to post - Posted March 31st 2021 at 7:44 PM jk1245 Hello. I've put this ticket in twice in-game and it is not showing as active. Thanks
3620 Posts	Link to post - Posted April 1st 2021 at 2:35 PM Erika/Alyniana What browser are you trying to use? Are you allowing all cookies to be accepted? If you try a different browser, does that allow the ticket submission to work?
9 Posts	Link to post - Posted April 1st 2021 at 6:51 PM jk1245 Hello. I using Chrome and I think all cookies are enabled. It has always worked previously. I just went ahead and ran the mission to get the character and all seems to be working now.
3620 Posts	Link to post - Posted April 5th 2021 at 3:11 PM Erika/Alyniana Chrome should work if you're allowing the cookies from codename and djartsgames on the submit ticket page. What specific version number of Chrome? Did you use the Contact Support button from the Codename version of the game or the one from the Steam version of the game?
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