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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > I can't get a response for my tickets over 4 days.
| I can't get a response for my tickets over 4 days.
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 7 Posts |
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- Posted October 18th 2017 at 12:40 AM
DobratrHi.
I opened two tickets to unlink my account from kongrategames. My Ticket numbers are #11825 and #11879. 4 days had past from my first ticket but they are still on "Awaiting Response" status. I kindly request your response and help about this situation. Best Regards. |
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3620 Posts |
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- Posted October 18th 2017 at 11:13 AM
Erika/AlynianaHi Dobtatr,
Sorry for the delay in our response. 1) We don't work weekends, so responses are only done during our business hours. 2) Kevin and I have been trading off being out of office the past two days, so that the volume of tickets we've received has been slow to get through. Cheers, Erika |
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7 Posts |
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- Posted October 19th 2017 at 12:55 AM
DobratrThanks for your reply. Although I can't find the history of my tickets but I see that you unlinked the accounts.
Now I can linked my true account and play your beautifull game from my phone. :) |
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