Codename Entertainment Forums

Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > soft reset? or bugged

soft reset? or bugged
29 Posts	Link to post - Posted February 20th 2017 at 6:04 AM MrTonyCali I went to bed last night, closed out the game so it would build up the candy. Need 2500 to reset and start a new free play. Well i start the game up this morning, it has me at the main objective menu, 1500ish candies, and no clue if i got a chest or why it reset me. Now i have to go into another free play. Or should i wait for Tech to replay with a solution.
29 Posts	Link to post - Posted February 20th 2017 at 6:52 AM MrTonyCali guess the real questions are do i log into a freeplay, waste my timewarps, get the other 1000 candies, just to enter the event objective to see i did NOT get a chest when the game booted me out to that main screen
5565 Posts	Link to post - Posted February 20th 2017 at 7:02 AM Raymond press P for play history and see what that might tell you
29 Posts	Link to post - Posted February 20th 2017 at 7:49 AM MrTonyCali thank you, yup looks like i lost time. last recorded item was 22:47 (10pm) and i didnt shut down for bed until around 1am
5565 Posts	Link to post - Posted February 20th 2017 at 8:00 AM Raymond play history will onlt report 'actions' like starting or completing a mission or winning or opwning a chest... not general time things. but if you closed out the game by closing your borwser and then closed your laptop before the 'signal' got to the servers that you closed out, then it's the same issue as putting your laptop into sleep mode, no hearts, no time, no gain, no nothing
3620 Posts	Link to post - Posted February 20th 2017 at 11:04 AM Erika/Alyniana If you put in a support ticket, we'll look into it.
29 Posts	Link to post - Posted February 20th 2017 at 2:44 PM MrTonyCali i did put in a ticket
	Log in to reply to this thread!