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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > crash

crash
44 Posts	Link to post - Posted January 20th 2017 at 12:53 PM Kirby Bishop game crashed
3620 Posts	Link to post - Posted January 20th 2017 at 1:40 PM Erika/Alyniana Thank you for the report. Sorry that you ran into this issue. The servers are having some difficulty and the developers are looking into it.
65 Posts	Link to post - Posted January 20th 2017 at 1:57 PM Last Edited January 20th 2017 at 1:59 PM GoldenNewb! Same issue in steam http://prntscr.com/dy9fpl
	Post by GoldenNewb! deleted January 20th 2017 at 1:59 PM
18 Posts	Link to post - Posted January 20th 2017 at 2:01 PM kripmom my game also crashed, but before it did I kept getting the Request Failed to Contact Server Error. Game was not saving, so I didn't want to refresh. I went over 20 floors and had put hundreds of levels on my crusaders I didn't want to lose. Game crashed anyway, so guess I lost all of those levels and floors. Sent a ticket to BigFish Games also, as I am playing thru them. Thanks Erika for your quick response! You are the Best!
65 Posts	Link to post - Posted January 20th 2017 at 2:03 PM Last Edited January 20th 2017 at 2:42 PM GoldenNewb! 0000003856: Steam:getEnv('HopefullyNotSet') == foobar 0000003857: Steam:getQuota() == [0, 0] 0000003857: Steam:getAuthSessionTicket(ticket) == 7 0000003857: Steam:Ticket: 252//252 0000004158: Steam:RESPONSE_OnGlobalStatsReceived: 1 0000004158: Steam:RESPONSE_OnUserStatsReceived: 1 0000004158: Steam:RESPONSE_OnFindLeaderboad: 2 0000004159: Steam:FAILED! 0000004270: Steam:RESPONSE_OnGetAuthSessionTicketResponse: 1 0000004270: Steam:getAuthSessionTicketResult() == 7 0000004270: Steam:equal to original handle? true 0000004404: Steam:RESPONSE_OnUserStatsReceived: 1
18 Posts	Link to post - Posted January 20th 2017 at 2:08 PM kripmom My game is back up! Thanks!
65 Posts	Link to post - Posted January 20th 2017 at 2:18 PM GoldenNewb! Thanks! All fixed
18 Posts	Link to post - Posted January 20th 2017 at 2:53 PM kripmom I'm starting to get the Failed to Contact Server Error again
65 Posts	Link to post - Posted January 20th 2017 at 2:59 PM GoldenNewb! Error again http://prntscr.com/dya607 4 tries and noluck
65 Posts	Link to post - Posted January 20th 2017 at 3:08 PM GoldenNewb! Just cCleaned the computer and it works now
3620 Posts	Link to post - Posted January 20th 2017 at 3:18 PM Erika/Alyniana One of the play servers had a bit of a hiccup again. It should be good now, though the developers will keep an eye on it over the weekend.
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