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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > want my money back

want my money back
3 Posts	Link to post - Posted January 17th 2017 at 4:44 AM Schildie i had a 600% golden backpack for hermit... after opening a jewel chest i get a epic with 400% that killed/overwrote my golden one thats a bad fucking joke??? want my money back for the golden item ...
257 Posts	Link to post - Posted January 17th 2017 at 4:53 AM snow File a support ticket from within the game, makes it easier for them to actually help you.
301 Posts	Link to post - Posted January 17th 2017 at 8:21 AM Vingummi Doesnt seem real to me, but sure, make a ticket :)
134 Posts	Link to post - Posted January 17th 2017 at 9:29 AM thedude Plus, (probably to avoid situations just like this,) you didn't purchase the golden backpack. You purchased some number of chests, and received the backpack as a free gift.
257 Posts	Link to post - Posted January 17th 2017 at 10:22 AM snow Not necessarily, he might have bought it in a flash sale. Which is specifically the GE + some chests.
3620 Posts	Link to post - Posted January 17th 2017 at 12:01 PM Last Edited January 17th 2017 at 12:02 PM Erika/Alyniana @ Schildie: I'm sorry to hear you have had a bad experience with the game. For issues like this, it is easier for us to help you if you put in a support ticket following the method for the platform that you are playing on. That allows us to know for sure that it is your account data and to try to figure out what occurred.
3 Posts	Link to post - Posted January 18th 2017 at 3:39 AM Schildie Hey thats not a joke :(
3620 Posts	Link to post - Posted January 18th 2017 at 12:16 PM Erika/Alyniana I wasn't saying that you were joking Schildie. We do want to help you. Without a proper support ticket, we can't be sure that we're getting the right player, since we deal with so many users from different sites and devices, user names can be duplicated.
3 Posts	Link to post - Posted January 19th 2017 at 5:20 AM Schildie I made supporttoicket and wait now ... vingummi means i joke ;(
301 Posts	Link to post - Posted January 19th 2017 at 6:45 AM Vingummi Sorry, wasnt a joke. Have played this game a long while and never seen anything like it. Thats why I answered like that.
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