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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > Can't restart (reset world) since couple of days

Can't restart (reset world) since couple of days
13 Posts	Link to post - Posted October 30th 2016 at 8:45 AM Sander Bouwhuis Since a couple of days I can't reset the world. Or, rather, after reset I can't start a new run. I have to use task manager to quit the task forcibly. When I then restart the game, the world I selected DOES start. Steam version 0.83 Windows 10 x64
71 Posts	Link to post - Posted October 30th 2016 at 9:04 AM Last Edited October 30th 2016 at 9:05 AM Aslan61 so you destroyed the world. congrats^^. just kidding. Did you clear your cashe? its just an idea: could be worth a try: try to reset on an other device
13 Posts	Link to post - Posted October 30th 2016 at 10:19 AM Sander Bouwhuis How do I clear the cache? I DON'T want to lose my progress!
5565 Posts	Link to post - Posted October 30th 2016 at 11:14 AM Raymond your progress is in cotli servers, not on your computer, cleat cache by right clicking in game and clicking clear cache. there are several other ways to do that too. check with google
13 Posts	Link to post - Posted October 30th 2016 at 6:52 PM Sander Bouwhuis When I right click in the game I get a popup menu that only states "v210". I don't see a way to clear the cache.
51 Posts	Link to post - Posted October 31st 2016 at 12:05 PM Last Edited October 31st 2016 at 12:05 PM HenryTheHelper Just download C-cleanner, free software. it will help to clean your pc and repair small issues. Btw, many players noticed after reseting they can't start new game, we need to refresh game to play. (Press F5 for refreshing)
35 Posts	Link to post - Posted October 31st 2016 at 1:36 PM Last Edited October 31st 2016 at 1:37 PM Athlon4 Clearing cache... I hope I get all the steps right, but there might be different terms for the functions, since I use the german version Right click on the Window --> Globale Settings (3rd Option after "v210" and "Settings" --> under memory or storage there are two buttons in the middle of the window... push the right one "delete all" and confirm everything Note: You'll lose every setting for every flash application which safes his settings local on your PC. That doesn't affect CotLI, but other games perhaps.
13 Posts	Link to post - Posted November 1st 2016 at 7:54 AM Last Edited November 1st 2016 at 7:56 AM Sander Bouwhuis As I stated, when I press the right mouse button I ONLY get 'v210'. I have NO third option. Isn't there a developer here on the boards? This is the official website from the maker right? Or am I wrong?
5565 Posts	Link to post - Posted November 1st 2016 at 12:05 PM Raymond you know, you never mentioned what browser you are using. All browsers are slightly different, whatever one you are using appears to not have that option, but use some other one and clear the cache there and guess what? Flash cache will be cleared across all possible browsers on your computer. only you have you to blame for not clearing this up several days ago.
13 Posts	Link to post - Posted November 1st 2016 at 12:32 PM Last Edited November 1st 2016 at 12:33 PM Sander Bouwhuis Browser?!? I CLEARLY said I used Steam and the game is v0.83!
5565 Posts	Link to post - Posted November 1st 2016 at 1:05 PM Raymond steam is not a browser it's a game playtform that one accesses I assume using some browser like internet explorer or firefox or whatever. if not then do as i said, log into the game using some browser and clear cache there. then go back to however steam works and it will also be cleared there. if that is even the problem
13 Posts	Link to post - Posted November 1st 2016 at 2:00 PM Sander Bouwhuis Ok, we seem to be in 2 different worlds here. Steam is the largest gaming platform in the Western world. This game is on Steam. Here is the link to the game : http://store.steampowered.com/app/402840/ There is NO browser involved. It's an application that is being run just like any other game. It uses Adobe AIR to run as an executable on Windows. Now, is there ANY support from the game's developers or are they absent?
3620 Posts	Link to post - Posted November 1st 2016 at 2:21 PM Last Edited November 1st 2016 at 2:22 PM Erika/Alyniana @ Sander: Thank you for the report. We don't work on weekends and I was out sick yesterday, so the developers were working on other issues until I pointed this one to them. If you reload the game on Steam now, you shouldn't run into the error of having to reload for every reset. We've put out a version with a fix for it.
5565 Posts	Link to post - Posted November 1st 2016 at 7:12 PM Raymond flash cache for specific games should be done on a regular basis, perhaps once a week or once a month. another way to clear flash cache is to go into windows control panel which has an entry for flash. when in there one should do as the Devs have said starting with issues sometime around January http://forum.codenameentertainment.com/?thread_id=12010
13 Posts	Link to post - Posted November 1st 2016 at 11:34 PM Sander Bouwhuis @Erika Ok, just checked and the new version works again. Thanks for fixing. Regarding working on the weekends... I've worked 7 days a week for over 20 years now so sometimes I forget that other people have days they don't work.
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