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Codename Entertainment
Issue with Newsletter 2

20 Posts
Link to post - Posted September 29th 2016 at 4:58 PM
Arraial80
Hi,
I too am worried that I´m not getting the Newsletters as usual. I didn´t get the email about the Off-Week Offense Buff Weekend (sent on Sept 16) and now didn´t get one about the Carnival event...

3620 Posts
Link to post - Posted September 29th 2016 at 5:03 PM
Erika/Alyniana
Hi Arraial80,

If you put in a support ticket, we can check on your account.

Best,
Erika

189 Posts
Link to post - Posted September 29th 2016 at 5:18 PM
Azaryah
WAS there an email for this event? Because i haven't received one yet either - though i have been getting most (if not all) of the past ones.

3620 Posts
Link to post - Posted September 29th 2016 at 5:37 PM
Erika/Alyniana
Yes, the Carnival of Sorrows release has an email. It was sent out around 3pm and it takes 4-5 hours to email the entire list of players.

189 Posts
Link to post - Posted September 29th 2016 at 5:52 PM
Azaryah
Aha! Just got mine at 8:42PM (Eastern - so totally within the 4-5 hours, assuming the 3PM you mention is Pacific time). Shouldn't've jumped the gun. But good to know that the emails can have a 4-5 hour delay. Thanks.
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