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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > Game Listed as incompatible, for no apparent reason

Game Listed as incompatible, for no apparent reason
4 Posts	Link to post - Posted September 27th 2016 at 9:32 PM Beastcreeper Steam Username: Beastcreeper I had the game up and running while playing batman:arkham city, and my entire computer froze. Having no other choice (not even task manager was responding), I had to forcibly turn off the computer. Since then, I have had no luck getting the game to play. It has been roughly 24 hours since the forcible shut-down. I did get this from the startup screen, as it will load the game up to the point that you click on the start button. 0000001816: ExternalResourceLoader: LoadComplete (mode 0) (true,1563787,1962310) CrusadersSteam.swf 0000001816: ExternalByteResourceLoader: Error, Retrying: Bad Checksum 1563787 CrusadersSteam.swf?dl=305 1962310 0000001816: ExternalResourceLoader: Request: http://idle.djartsgames.ca/~idle/swf/CrusadersSteam.swf?dl=305 0000001816: ExternalResourceLoader: Calling Load (isDisplayData == true) (mode == 0) http://idle.djartsgames.ca/~idle/swf/CrusadersSteam.swf 0000001816: ExternalResourceLoader: Load Called http://idle.djartsgames.ca/~idle/swf/CrusadersSteam.swf Computer - HP laptop, 64 bit OS, running Windows 10. 8 GB RAM, 2.00 GHz Fixes tried - Turning the laptop off and back on again, re-downloading the game, restarting steam, verifying the integrity of the game cache, using the computer's troubleshooting on the game folder itself, even tried running it as an admin. none of these solutions have worked. One more note that I should make you aware of: my troubleshooter did let me know that (somehow) the game is incompatible with the laptop, which it should not be.....given how many hours i put into the game from this very machine. I would greatly appreciate any help that you see fit to give me. If I can give any other info, than please let me know.
3620 Posts	Link to post - Posted September 28th 2016 at 3:20 PM Erika/Alyniana Hi Beastcreeper, Sorry to hear you're having issues launching the game. What do you see when you visit this link in a browser? http://idle.djartsgames.ca/~idle/swf/CrusadersSteam.swf It should be a black screen if you can talk to our server. If it isn't, you can try restarting your router or changing to Google DNS. Erika
4 Posts	Link to post - Posted September 28th 2016 at 11:21 PM Last Edited September 28th 2016 at 11:21 PM Beastcreeper It is a black screen. Thanks for the timely reply
4 Posts	Link to post - Posted October 1st 2016 at 3:43 PM Beastcreeper I still have issues getting the game to run. It actually starts the login process, but it still crashes before I can get into the game.
4 Posts	Link to post - Posted October 6th 2016 at 4:51 AM Beastcreeper It is working now, thank you for the help. Much appreciated.
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