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Codename Entertainment
Stuck at "Loading Game Definitions"

2 Posts
Link to post - Posted August 28th 2016 at 7:22 AM
Last Edited August 28th 2016 at 7:23 AM
ivan256
Since I downloaded the latest iOS version update, I can't load all the way into the game. The green progress bar for "Loading Game Definitions" goes two thirds of the way across and then stops forever. The "Get Support" button in the bottom corner does nothing.

I've tried the usual things - rebooting, deleting the app and re-installing, etc. I can still play fine in the browser version...

3620 Posts
Link to post - Posted August 29th 2016 at 9:25 AM
Erika/Alyniana
Hi ivan,

Have you tried logging out of the Apple Game Center and then logging back in?

Erika

2 Posts
Link to post - Posted August 29th 2016 at 10:03 AM
ivan256
Simply logging out of Game Center was sufficient. Thanks!

3 Posts
Link to post - Posted August 30th 2016 at 12:10 PM
Angela Long
I had that same problem. I tried that and it wiped all my progress. Is there a way to get it back?

3620 Posts
Link to post - Posted August 30th 2016 at 1:34 PM
Erika/Alyniana
@ Angela: If you put in a support ticket we can try to help.

3 Posts
Link to post - Posted August 30th 2016 at 1:39 PM
Angela Long
I did and I am waiting on the reply.
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