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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > game is locking up on game saves, this just started this morning

game is locking up on game saves, this just started this morning
218 Posts	Link to post - Posted August 12th 2016 at 6:50 AM Last Edited August 13th 2016 at 9:19 AM FingerDemon [Edit: "this morning" -> Friday AM 8/12 ] First of all, the game seems to be auto-saving way more often than normal Frequently getting a message its retrying server, and sometimes can't connect to server. Three times the game locked up. One time it was after a kong ad buff, the crusaders stood there 'vibrating' with no enemies and all the timers were frozen. The second time it was stuck in the retrying server message. The third time it froze while I was trying to open 100 silver chests at the same time, it just froze. Each time I shut my chrome browser and restarted. Game has been working fine all week and I have not changed anything on my computer. Thank you
218 Posts	Link to post - Posted August 12th 2016 at 11:48 AM FingerDemon works ok now maybe it was kong idk the autosaves still seem strange though sometimes it saves just after completing an area then saves again right at the start of the next area sometimes it saves during a battle then saves again a second or two later would definitely prefer to have it only save when i shut the browser and a save button would be even better
5565 Posts	Link to post - Posted August 12th 2016 at 11:57 AM Raymond here is how 'save's are supposed to happen http://forum.codenameentertainment.com/?thread_id=12245 but we all know this is not true
218 Posts	Link to post - Posted August 13th 2016 at 7:55 AM Last Edited August 13th 2016 at 7:57 AM FingerDemon I had server issues again last night game froze getting a silver chest and it didn't give me the chest game kept locking up and i had to quit playing I am losing valuable hours from purchased JC bonus buffs when this happens, because it prevents me from advancing the game online and i won't risk purchasing chests while the game is freezing randomly like this
218 Posts	Link to post - Posted August 19th 2016 at 3:44 PM FingerDemon Support Ticket Resolved :) Thanks for your help, Erika!
2 Posts	Link to post - Posted August 21st 2016 at 4:10 PM Giric69 this began happening to me yesterday (sunday 21st August). It is STILL happening! What's more, every time I complete a boss level, the game doesn't recognize the level complete (no yellow arrow appears) and this breaks auto-advance. I have to go back a level manually, then re-enable auto-advance - very annoying! Basically, the game is unplayable until you fix this!
859 Posts	Link to post - Posted August 21st 2016 at 11:18 PM Andreas Have you tried reloading the game? With the issue yesterday, restarting your browser might even be the better option.
2 Posts	Link to post - Posted August 23rd 2016 at 5:34 PM Giric69 I have reloaded the game numerous times, even restarted my pc and hard reset my modem... I play on the steam version, so no browser. it is STILL happening! it's even getting worse, retrying constantly to connect to server - basically, any attempt to save makes the game 100% UNPLAYABLE!
5565 Posts	Link to post - Posted August 23rd 2016 at 6:38 PM Raymond try rebooting your wifi router and cable modem. in addition to your computer too.
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