Codename Entertainment Forums

Can't log in using Steam
1 Posts	Link to post - Posted May 20th 2016 at 9:36 PM Mat Carlson Hi, I just bought $4.99 worth of Song of Thrones event chests, but they never appeared in my inventory. I figured I just needed to log in and out to see them. But, after I closed down the game, when I start the game back up, it doesn't get passed the loading screen. I tried restarting my computer, but it still happens. I wanted to submit a ticket, but you have to be logged into the game to do that, so I'm posting this here. Any help would be appreciated.
5565 Posts	Link to post - Posted May 20th 2016 at 9:41 PM Raymond you do not need to be logged into the game to write a trouble ticket. vut in this case since the servers themselves are down for the game and the trouble ticket system one can do neither till they are fixed, and they are working on it, all platforms for the game seem effected. https://apps.facebook.com/lostidols/?page=help&display=open_tickets&signed_request p.s. your chests are probably there.
3620 Posts	Link to post - Posted May 24th 2016 at 2:39 PM Erika/Alyniana Hi Mat, Sorry that the game crashed during your purchase. Did you get your issue resolved? Erika
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