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Codename Entertainment
Didn't recieve Black Phoenix Death Mask

1 Posts
Link to post - Posted February 26th 2016 at 10:52 PM
maddas
Hello
I bought 2 promo chests today and didn't get Black Phoenix Death Mask.
PayPal operation code 6NA92376G5091513P

3620 Posts
Link to post - Posted February 28th 2016 at 3:53 PM
Erika/Alyniana
Hi maddas,

Sorry to hear you're having issues with the purchasing system.

If you put in a support ticket, following instructions found here: http://forum.codenameentertainment.com/?thread_id=10566, we can look at your account.

Erika

6 Posts
Link to post - Posted March 1st 2016 at 12:34 PM
Soedan
Yeah I didn't receive the BLack Phoenix Death Mask either and I really wanted it like crazy since I use the Witch Doctor a lot in my formations. However I am aware I did not get it because my purchase was on Monday February 29th around 8 or 9 pm when..... The special buff and sale will run until Monday February 29th at Noon PST! So said the finest of print after I had already made the purchase and wondered why I didn't get the mask.

Turns out I was hours late! (I get ready to go to work on Mondays at 3:30 am and I get home at around 4 pm by the way. For me I guess it's a lose-lose-win (win due to getting 2 epic gears that both increase everyone's dps by 40%)

Good Luck getting your Black Phoenix Death Mask maddas cause at least one of us should have this to :) about and it's probably gonna be you.

6 Posts
Link to post - Posted March 1st 2016 at 5:15 PM
Soedan
Sweet, Thanks I'll buy 7 chests to commemorate and support this game and this moment! :)
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