The drop rate of epic equipment from jeweled chests really needs to be increased and the worthless epic trinkets need to be taken out of the jeweled chests. Everytime I think of actually giving money to get some chests i decide against it because of the horrible drop rate. The chances of getting anything good from the chests is just so laughably low that it's pointless to buy more than the bare minimum needed to get the "free" golden epics.

I have received 25 epics from the 100 jeweled chests I have opened and 20 out of that 25 is worthless trinkets. And only 2 of the remaining 5 epics are even on useful heroes. So basically a 2% chance to get anything useful and the chance just keeps getting lower the more epics you have because you will start getting duplicates. So why would I spend $50 on 40 chests when the odds are that I will only get 1 or 2 pieces of epic equipment that would probably be on worthless heroes?

Something really needs to be changed with the way these chests work if you expect people to actually buy them. It would be much better if you just put in a way for us to choose a piece of equipment to upgrade. I mean I would be a LOT more likely to spend money if I could choose what piece of equipment I want to upgrade for say $5 or so.

Until this is addressed I won't be spending any money to buy jeweled chests...just the bare minimum to get the golden epics if I think the golden epic is actually useful.

Stagnation is definitely something to worry about. But how about the stagnation you get from never getting any items to advance? I have completed most of the objectives and opened all the chests that I got from those without getting any worthwhile upgrades.

The lack of any item progression is extremely disheartening and makes it pointless to actually spend any money on the game. I would think they would want people actually spending money on the game but with the system that's in place now it is completely worthless for someone to actually give them money.

How many chest do you open at a time? I find that I had better success with 5 jeweled at a time and 25 silver at a time i have 47 epics right now :) of course I have spent alot too :) and not from ruby chest :)

@Gothir: you do advance, even without epics. You still get idols, with which you can buy talents. Epics, or items in general, are nice, but not strictly necessary to enjoy the game.

@Supervised: "I am 150 days old in this game, completed every objective and have opened 250+ Jeweled chests and I don't even have half of the epics".
Good. Neither do I. I don't know about you, but I am in for the long run. I don't expect I will get all epics, not even in a couple of years. The game is enjoyable even without them, and not maxing out so easily gives something to look forward to. Yes, getting duplicate epics is unlucky (it happened a few times to me), but the alternative (more epics and no duplicates) carries the serious risk of stagnation.

@Captain1998: as far as I know, the drop rate is random. I had a month and a half without a single epic, then dropped 3 in 4 chests. Opening chests 5 in a row doesn't give you better chances at epic drops, it may seem so to you due to the randomness of the process, but in reality it changes nothing. I open jeweled chests as soon as I get them (but I hoard silver ones for future objectives, for which I may need the gold)

Well, becouse of rarity of epics they are more enjoyable when gained IMHO. Disenchanting epics is verry painfull, specilly when epics are so powerfull this days. Would be great idea to not DE duplicated epics but powerups somehow the epic item that You have already. That could be buff for main item, or lets say 3 duplicates changes epic to legendary item.