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Codename Entertainment
game not display properly

10 Posts
Link to post - Posted February 1st 2016 at 5:26 AM
capslock
Hi,
I'm not sure if this is due to my internet connection or not but the game did not display thing properly in many spot, mostly new thing in the event such as level, crusader icon and skill and crusader in formation.

some time this fix after open the game for some hour and it is not a major or critical problem since the damage calculation and level can be done normally but it still have some problem.

from level that not display I cannot change level manually.
from the crusader icon not display I cannot place crusader in or out of the formation, and this only happen to the new crusader that get from event.

there are many more spot that not display properly but have no effect to gameplay

http://i.imgur.com/peKgBBD.jpg

if this is due to my connection I may request some kind of a refresh button to reload the display in the future.

oh also jack cry for help current bonus always display at 75% at the skill tooltip, actual damage seem to calculate properly tho.

3620 Posts
Link to post - Posted February 1st 2016 at 11:35 AM
Erika/Alyniana
Hi capslock,

Thank you for the report.

The graphics not displaying means that they didn't get downloaded properly. It's possibly related to internet connection.

Where are you playing the game from?

Erika

10 Posts
Link to post - Posted February 1st 2016 at 9:46 PM
Last Edited February 2nd 2016 at 7:37 AM
capslock
Hi, thanks for the reply, I'm playing from my home with ADSL internet connection. if it is the problem with my connection I may request some kind of a refresh button or feature to reload the display.
also in my opinion the graphic should be the thing that download to local file on the computer not the thing that have to download every time we play.

4 Posts
Link to post - Posted February 2nd 2016 at 7:36 AM
Sheeptoast
I'm having the same issues. One of the problems with not having the pictures and icons loading is that you can't move that particular hero on or off the formation.

3620 Posts
Link to post - Posted February 2nd 2016 at 10:31 AM
Erika/Alyniana
Hi capslock,

Sorry for being unclear. Are you on Steam, Armor, Facebook?

Erika

4 Posts
Link to post - Posted February 2nd 2016 at 10:43 AM
Sheeptoast
I'm on Steam, Erika, just in case you needed to know. I am also having trouble with the memory leaks, but I saw an earlier post on it. Here's hoping you'll go digging sooner than later!

10 Posts
Link to post - Posted February 2nd 2016 at 7:43 PM
Last Edited February 2nd 2016 at 7:44 PM
capslock
I'm on Steam.

1 Posts
Link to post - Posted February 3rd 2016 at 8:10 PM
DatsNatchoCheese
Same issue here and I'm on Armor.

3620 Posts
Link to post - Posted February 4th 2016 at 10:53 AM
Erika/Alyniana
@ capslock: Most of the graphics are downloaded ahead of time in the local file, but if it's the first time you're using the graphics for new events, they need to be synced.

-

A player who use the ticket system recently, reported that clearing their Flash cache resolved the issue of missing graphics.

10 Posts
Link to post - Posted February 5th 2016 at 10:46 PM
capslock
hmm, I try clearing the flash cache but seem to be no difference.
well anyway, thanks for the reply :)

4 Posts
Link to post - Posted February 6th 2016 at 2:15 PM
Sheeptoast
Agreed. Didn't seem to work for me either. The problem is still pretty intermittent. I can't consistantly repeat it, but I do find if many things are going on at the same time (many programs running) it seems to be worse.
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