Hi Everyone,

I would like to start by thanking everyone for their patience and understanding as we worked through today and yesterdays server issues!

As I am sure you are aware we have had some unfortunate down time in the last 24 hours and a very unpleasant bug that effected the secondary stats of tiered up epics.

We know this is unacceptable, and are not going to make excuses for it.

Over the last 12 hours Tiered up gear that was leveled up had the secondary stats incorrectly and significantly increased. Unfortunately we have no way to know what the original stats were. We know a lot of you spent hard earned reforge crystals, locks, and Shardium to get those stats as good as you could. To give everyone the benefit of the doubt we have set all the secondary stats on Tiered up items to 100%.

We realize this isn't a perfectly fair solution. Some players who had tiered up their gear but not reforged will have been given a boost. But this does seem like the most fair thing we can do that doesn't result in anyone losing anything they work hard to get. Anyone who has tiered up gear has invested a significant amount of time, effort, and potentially Shardium in getting that gear tiered up!

We sincerely apologize for these issues and are offering in game a "Server Growing Pains" pack for free. Get the developer voodoo doll and give it a poke, we deserve it.

-David

Thanks Maria,

It has been a very long day for sure!

-David