Don't know if its mentioned before, but when I swap the clown for jason and recruit the clown there is no new crusader unlocked. I have to swap back to jason to unlock artaxes.

I killed lvl 85 boss of carnival and got normal chest. When I then opened it, screen froze so I refreshed and I lost loot. Same thing happened with jewelled chest that I bought in shop with 100 rubies. Im owed one normal and one jewelled chest

I hope our lost chests will be refunded esp jewelled ones as they contain at least 2 rare cards

me too....just submitted a bug report too so hopefully they will fix it and give us our chest back!

i have lost 2 carnival chests (before the warning message) how do i do know?

i have lost 2 carnival chests (before the warning message) what do i do now? 3k+ tickets for freeplay...

anybody. if you 'think' you lost a chest. press the 'P' key when you reload and it will show you what you got.
as far as I know, nobody, nobody at all, since perhaps 6 or 7 weeks ago has actually lost anything at all.
client/server issues only make it appear that you lost something. the display of something was bugged but the awarding of iy was not cause of everything happening on their server itself.

Hi Everyone,

Sorry for the inconvenience. There was a bug with chest opening that should be stable now. As well, there were some server issues which have been fixed.

The moment you open a chest, the contents are saved to the server.

You just don't get the gold stars on new items since those are cleared by a refresh.

The only thing lost is gold from normal Silver Chests and we're looking into that.

You can view your history by hitting "p" and it will list the contents of those chests so you can see what you got. It sometimes takes up to 5 or 10 minutes to populate, but it will be there.

If you require more help, you can click on the link highlighted in this screenshot for Kong and Facebook: http://prntscr.com/8o2jyv, or this link on Armor http://prntscr.com/86voaw and submit a help ticket.

Erika