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5 Posts	Link to post - Posted January 28th 2012 at 11:45 AM Virginie Feron Hi, 2 days ago, I bought a energy pack with the djarts tokens but I didn't receive anything. I waited to see if it will be there a the reset and I looked in my inventory but nothing. Is it normal ? Thanks
35 Posts	Link to post - Posted January 28th 2012 at 11:47 AM Darken Aoc Rahl Did you possibly just gain the energy? I know if you purchase energy items it just fills up your current total. It is not a physical item.
5 Posts	Link to post - Posted January 28th 2012 at 12:59 PM Virginie Feron No, I didn't gain the energy. I was in the game without anymore energy, I buy the energy pack but my energy didn't fill up. And I refresh the game, but my energy was always empty. So I have tought that maybe it was in my inventory or somewhere in Haven city but no :( But thanks for your answer :)
5565 Posts	Link to post - Posted January 28th 2012 at 1:53 PM Raymond Did your play history show your purchase as having taken place?
112 Posts	Link to post - Posted January 28th 2012 at 2:35 PM Carolyn Schwartz Me too Virginie. My tokens went down by 40 but no energy showed up in BW.
112 Posts	Link to post - Posted January 28th 2012 at 2:39 PM Carolyn Schwartz I've refreshed, looked in inventory, etc. Plus I chose to get the energy while I had an energy boost spell going so I'll lose that too.
793 Posts	Link to post - Posted January 28th 2012 at 9:37 PM Justin Stocks (CNE Dev) Hi folks, Please open a support ticket (click the Help Me! tab above the game) if you had an issue with purchases. We found a bug that could affect some users and we'll need to go in an edit your account if you were effected by it. Cheers, - Justin
5 Posts	Link to post - Posted January 29th 2012 at 1:41 AM Percy Pointer I sent in a ticket got my tokens back Thanks :) All i can say is wow saturday night i put it in and the tokens are sat waiting on sunday morning . I think we have the best devs .
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