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Codename Entertainment
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DJ Arts Tokens

5 Posts
Link to post - Posted January 28th 2012 at 11:45 AM
Virginie Feron
Hi, 2 days ago, I bought a energy pack with the djarts tokens but I didn't receive anything. I waited to see if it will be there a the reset and I looked in my inventory but nothing.

Is it normal ?

Thanks

35 Posts
Link to post - Posted January 28th 2012 at 11:47 AM
Darken Aoc Rahl
Did you possibly just gain the energy? I know if you purchase energy items it just fills up your current total. It is not a physical item.

5 Posts
Link to post - Posted January 28th 2012 at 12:59 PM
Virginie Feron
No, I didn't gain the energy. I was in the game without anymore energy, I buy the energy pack but my energy didn't fill up. And I refresh the game, but my energy was always empty.
So I have tought that maybe it was in my inventory or somewhere in Haven city but no :(

But thanks for your answer :)

5565 Posts
Link to post - Posted January 28th 2012 at 1:53 PM
Raymond
Did your play history show your purchase as having taken place?

112 Posts
Link to post - Posted January 28th 2012 at 2:35 PM
Carolyn Schwartz
Me too Virginie. My tokens went down by 40 but no energy showed up in BW.

112 Posts
Link to post - Posted January 28th 2012 at 2:39 PM
Carolyn Schwartz
I've refreshed, looked in inventory, etc. Plus I chose to get the energy while I had an energy boost spell going so I'll lose that too.

793 Posts
Link to post - Posted January 28th 2012 at 9:37 PM
Justin Stocks (CNE Dev)
Hi folks,

Please open a support ticket (click the Help Me! tab above the game) if you had an issue with purchases. We found a bug that could affect some users and we'll need to go in an edit your account if you were effected by it.

Cheers,
- Justin

5 Posts
Link to post - Posted January 29th 2012 at 1:41 AM
Percy Pointer
I sent in a ticket got my tokens back Thanks :) All i can say is wow saturday night i put it in and the tokens are sat waiting on sunday morning . I think we have the best devs .
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