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Codename Entertainment Forums > Bush Whacker 2 > General Discussion > Game Downtime Update (2017-12-19 - 2017-12-20)
| Page 1 2 Game Downtime Update (2017-12-19 - 2017-12-20)
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Lvl 400 "Public Servant"
793 Posts
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- Posted December 20th 2017 at 11:32 AM
Justin Stocks (CNE Dev)Hi folks,
As many of you noticed, the game was down for nearly a day between December 19th at 9:30AM and December 20th at 8:30AM. We're very sorry about this! Unfortunately, the main server that ran the game crashed early on the 19th and we were unable to get it functioning again. Instead we had to create a copy of all the data on it and move it over to a new server, which took longer than expected. Luckily we were able to do this without any issues, and the game is now functioning properly. The new server is actually much more powerful than the old one (which was nearly 5 years old), so we're not expecting this issue to occur again. There may be some slight lag over the next few hours as everyone rushes to log back in, but that appears to already be dissipating. We are planning to release a compensation pack coupon code that will be announced in a news post shortly. We are not planning to extend the Christmas event at this time, as the compensation pack will include energy, candy canes, and other items intended to make up for the lost day of play. Thank you all for your patience during this downtime. Trust me when I say we hate it just as much as you do! Happy Holidays! - Justin |
180 Posts
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- Posted December 20th 2017 at 12:27 PM
DuckieThank you!!
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1 Post
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- Posted December 20th 2017 at 12:34 PM
Ellei4997Thank you - Happy Holidays !!
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1096 Posts
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- Posted December 20th 2017 at 12:34 PM
Barbara TompkinsThank you for game back up....Happy here....!!!!
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1 Post
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- Posted December 20th 2017 at 12:35 PM
noplawelThank You !! I really missed playing, especially now, I'm running for mayor,lol
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1096 Posts
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- Posted December 20th 2017 at 12:56 PM
Barbara TompkinsHi dev's
Glad .. game is up..and thank you again :)..BUT,, I do not see Cera critters in my cooldowns..did a reload n still nada...and checked Cera and no quest so plzz .. |
146 Posts
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- Posted December 20th 2017 at 1:00 PM
MummoSoooooo excited when I got back in, thanks to all those who have worked hard to get BW up and running again. Looking forward to the goodies.
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3620 Posts
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- Posted December 20th 2017 at 1:43 PM
Erika/AlynianaLast Edited December 20th 2017 at 1:44 PM @Barbara: If you're certain that you should be seeing the cooldown, please put in support ticket.
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336 Posts
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- Posted December 20th 2017 at 1:56 PM
Jo Helmersgahhhhhhhhhhh now i lost my crops i have no energy to use
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3620 Posts
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- Posted December 20th 2017 at 2:30 PM
Erika/AlynianaThe news post containing the code is live.
For easier entry, you can copy it from here: SORRYABOUTSERVER |
9 Posts
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- Posted December 20th 2017 at 2:33 PM
BanemaxTHANK YOU!!!
Merry Christmas and Happy New Year to all in Codename Entertainment! |
1096 Posts
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- Posted December 20th 2017 at 2:35 PM
Barbara TompkinsLast Edited December 20th 2017 at 2:36 PM HI Erika..
Yes,, I did just that ..I put in a ticket...n ty for reply:) and I did try all things.to see if I missed it..and still nada.... |
3 Posts
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- Posted December 20th 2017 at 2:36 PM
Toben BruceHow do we redeem this code if playing through bigfish????
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3620 Posts
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- Posted December 20th 2017 at 2:52 PM
Erika/Alyniana@ Toben: Click on the brown bag icon that you use to access your inventory, click on the blue present icon and either type or copy and paste the code in.
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3 Posts
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- Posted December 20th 2017 at 3:10 PM
Toben BruceSWEET!!!! thank you!!
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Post by Toben Bruce deleted December 20th 2017 at 3:10 PM | |
146 Posts
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- Posted December 20th 2017 at 3:14 PM
MummoHad initial trouble putting the code in, but all good now, thanks.
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Post by Mummo deleted December 20th 2017 at 3:51 PM | |
10 Posts
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- Posted December 20th 2017 at 4:03 PM
Michelle Desmarchais-Mcfarlandwhere do you put the code in???
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1096 Posts
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- Posted December 20th 2017 at 4:30 PM
Barbara TompkinsMichelle
Read what Erika stated for Toben...ok..info is there... |
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