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Codename Entertainment
Game won’t work on mobile

3 Posts
Link to post - Posted September 14th at 9:10 AM
Westy86
I tried loading the game today and it came up with the error message of
Input string was in the incorrect format
I’ve sent a ticket but haven’t had any response in about 12 hours now

3 Posts
Link to post - Posted September 14th at 9:13 AM
Westy86
1814382

My user ID

3163 Posts
Link to post - Posted September 14th at 9:38 AM
Erika/Alyniana (CNE Dev)
We only respond to support tickets between 9am and 5pm Pacific time, Monday to Friday, when we're in the office.

We're working on the issue that is preventing players from loading on their devices and will respond to all tickets once the fix is out.

3 Posts
Link to post - Posted September 14th at 10:01 AM
Westy86
Thank you for your reply, hopefully it’s sorted soon so I can crack on with the event whilst my Mrs is at work :)

3163 Posts
Link to post - Posted September 14th at 12:46 PM
Erika/Alyniana (CNE Dev)
Should be working now. Let us know if it isn't.
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