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Codename Entertainment Forums > Crusaders of the Lost Idols > Technical Support > Game won’t work on mobile
Game won’t work on mobile
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- Posted September 14th at 8:10 AM
Westy86I tried loading the game today and it came up with the error message of
Input string was in the incorrect format I’ve sent a ticket but haven’t had any response in about 12 hours now |
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- Posted September 14th at 8:13 AM
Westy861814382
My user ID |
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- Posted September 14th at 8:38 AM
Erika/Alyniana (CNE Dev)We only respond to support tickets between 9am and 5pm Pacific time, Monday to Friday, when we're in the office.
We're working on the issue that is preventing players from loading on their devices and will respond to all tickets once the fix is out. |
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- Posted September 14th at 9:01 AM
Westy86Thank you for your reply, hopefully it’s sorted soon so I can crack on with the event whilst my Mrs is at work :)
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- Posted September 14th at 11:46 AM
Erika/Alyniana (CNE Dev)Should be working now. Let us know if it isn't.
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