Email: Password:
Codename Entertainment
Error when trying to purchase Green Drink Pkg
1530 Posts
Link to post - Posted March 14th 2018 at 5:11 PM
ArmyMomOkc
I did put a post in Big Fish about this issue but wanted to see if it was only a BF problem. I tried to purchase the Green Drink Pkg and got an error before the screen to even attempt the purchase came up. I have a lot of purchased and gifted energy (and those sugarless things). Could my problem be a limit on how many I am allowed in my inventory? I have never had an issue like this before.
Lvl 440 "Crazy Cat Lover"
670 Posts
Link to post - Posted March 14th 2018 at 6:40 PM
DestKitteh
The max of any energy you can have is 25 per item. You probably have hit the limit.
1530 Posts
Link to post - Posted March 14th 2018 at 6:51 PM
Last Edited March 14th 2018 at 6:51 PM
ArmyMomOkc
I don't have any one item that high right now. I have had 50 of a purchased energy item. So, I'm thinking now that isn't the issue. Unless someone else on the BF platform has been able to purchase this, I think it's on their store end. Thank you :)
1530 Posts
Link to post - Posted March 14th 2018 at 9:35 PM
Last Edited March 15th 2018 at 6:36 AM
ArmyMomOkc
It let me purchase as a gift (sent to myself). Then I tried to purchase the regular way and got the item not available error message. Weird. I submitted a ticket to BF.
https://prnt.sc/irkk8o (purchase in gifts)
https://prnt.sc/irklzz (error message when trying purchase regular way)
Log in to reply to this thread!