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Codename Entertainment
Unable to connect to Chat

7 Posts
Link to post - Posted January 19th 2016 at 12:43 PM
Jean Lamal
I have been unable to connect to chat for the last few days on all CNE games that I play. That would be EBA and BW2.

3026 Posts
Link to post - Posted January 19th 2016 at 1:26 PM
Erika/Alyniana (CNE Dev)
Hi Jean,

Sorry to hear that you can't access chat.

Are your adobe flash and browsers up-to-date? Are you running anything that would block Javascript?

What message do you see when you open the game?

Erika

7 Posts
Link to post - Posted January 20th 2016 at 1:47 AM
Last Edited January 20th 2016 at 1:53 AM
Jean Lamal
As far as message, I only get "Connecting to Chat..." then "Disconnected from Chat..." That's all I get and everything is up to date. I've even tried closing the chat window down then bringing it back up again and it didn't work.

7 Posts
Link to post - Posted January 20th 2016 at 10:00 PM
Jean Lamal
Thanks for your help, Erika. I talked to my resident computer guru and he updated Google Chrome for me and I got my chat back. :)

3026 Posts
Link to post - Posted January 21st 2016 at 4:27 PM
Erika/Alyniana (CNE Dev)
Glad to hear Jean! :)
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