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Codename Entertainment
Hero levels and xp points got reset - help needed

2 Posts
Link to post - Posted November 26th 2015 at 4:08 PM
Fingolfin225
Hi all,

I'm running the game on steam, account name: Fingolfin225.

I can open the game fine, but ever since the new patch, all my gold, hero levels, and associated hero experience points got reset. (All of my idols and rubies are still intact though.) I still have access to all levels I've beaten in this iteration, but since all my hero levels, gold and hero xp levels are gone, it's like basically starting from level 1 again.

Has anyone else experienced this? Is there a fix or workaround that can reset my progress? I was in the middle of a week-long run to get to level 200, and I was at 194 yesterday :(

Thanks!

3620 Posts
Link to post - Posted November 26th 2015 at 4:30 PM
Erika/Alyniana
Hi Fingolfin,

Sorry to hear you're having trouble with your game.

If you put in a help ticket using the "Contact Support" button in the question mark icon, the devs can take a look.

Erika

2 Posts
Link to post - Posted November 26th 2015 at 5:51 PM
Fingolfin225
Just submitted one. Thanks Erika.
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