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Codename Entertainment
Game freezes when I try to open chests: loot not awarded
Post by Natou deleted October 4th 2015 at 8:20 AM

2 Posts
Link to post - Posted October 4th 2015 at 8:46 AM
IgaRok
Hi, 2 chest of creds (1 carnival) and 5 chests stuck playing ...

3620 Posts
Link to post - Posted October 5th 2015 at 2:18 PM
Erika/Alyniana
Hi Iga,

Sorry for the inconvenience. There was a bug with chest opening that should be stable now.

The moment you open a chest, the contents are saved to the server. You just don't get the gold stars since those are cleared by a refresh. The only thing lost is gold from normal Silver Chests and we're looking into that.

You can view your history by hitting "p" and it will list the contents of those chests so you can see what you got.

If you require more help, you can click on the link highlighted in this screenshot. http://prntscr.com/8o2jyv and submit a help ticket.

Erika

2 Posts
Link to post - Posted October 5th 2015 at 7:25 PM
IgaRok
Hi Erika, thank you for the clarification.
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